Last updated: 11 September 2026
This website is operated by The Ropes (“we”, “us”, “our”). We are the data controller for the personal information described in this policy. If you have any questions about this policy or how we handle your data, you can contact us at steve@theropes.co.uk.
When you submit our contact form, we collect the information you provide — typically your name, email address, phone number and the content of your message. We use this information solely to respond to your enquiry and to provide the services you’ve asked about. We keep a copy of contact form submissions on our website’s admin system so we can follow up with you, and we may also receive a copy by email.
We do not use anti-spam or bot-detection measures that collect additional personal data about you beyond what you submit — our contact form uses simple technical checks (such as a hidden field and a minimum time-to-submit) that run entirely on our own server and do not send your data to any third party.
This site does not use analytics or advertising cookies. WordPress, the software that powers this site, may set a small number of strictly necessary technical cookies (for example, to remember that you’ve dismissed a notice). These do not track you and are not used for advertising.
Pages on this site load web fonts from Google Fonts and Adobe Fonts (Typekit) so that text displays correctly. Loading these fonts means your browser makes a request to Google’s and Adobe’s servers, which may log standard technical information such as your IP address, in line with their own privacy policies. We don’t control this data collection.
We keep contact form submissions for as long as is reasonably necessary to respond to your enquiry and for our business records, after which they are deleted. If you’d like us to delete your information sooner, just get in touch using the details below.
We don’t sell or share your personal data with third parties for marketing purposes. We may use third-party service providers (such as our website host or email provider) purely to operate this website and respond to you — these providers only process your data on our instructions.
Under UK data protection law, you have the right to:
To exercise any of these rights, contact us at steve@theropes.co.uk. If you’re unhappy with how we’ve handled your data, you also have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk.
We may update this privacy policy from time to time. Any changes will be posted on this page.
This policy is a starting template and should be reviewed to make sure it accurately reflects how this website is used before relying on it.
